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Feb20
Leadership - What Do We Want?

Every company goes through periods of high excitement and high anxiety. In most cases the difference in the way a company emerges from these moments has to do with the leader. A person who can pull the team together can capitalize on the excitement or anxiety. A person who falls apart, or displays weakness will lose control.

My favorite definition of a leader was something Marcus Buckingham wrote in, "The One Thing You Need to Know":
"Great leaders rally people to a better future."

He wrapped up a section on leadership with this paragraph, that I think captures the essence of how the followers feel. 

So, as you strive to lead us toward a better future, remember that we need clarity, and that actions, both the symbolic and the systematic, can be wonderfully, comfortingly clear. If you can sort through all the actions available to you and identify the few that can grab our attention or alter our routines, then our confidence in you and your better future will grow strong.

With all of the various political, economic, and social leader wannabes we have shouting at us today, it is amazing how few of them get this very simple point. We who are to follow, want to follow someone who will actually lead with authority, clarity, and vision. Two out of three is not enough. 

What do you look for in a leader? 

Feb12
Problem Solving - My Process
Recently I was asked to explain my problem solving methodology. In a single sentence, it is this:Find the optimal, perfect world solution, and see how close you can get to that.The full answer is a bit lengthy but I'll summarize... Continue Reading
Feb11
If It Ain't Broke - Maintain It
There is a tendency to put something together and then walk away. The hope is that the installation will go well and that the something will just work as it was intended for years and years.It is more fun to... Continue Reading
Feb 6
Last Minute Plan Changes and Half-Hearted Execution - Hindsight is 20/20
Last Minute Changes:There are still a few things to finish up after Super Tuesday but it looks like the last minute changes made by Senator McCain and Governor Romney were not the things they should have done. Given the close... Continue Reading
Feb 5
When to Change - Last Minute Decisions
As the political campaign hit Super Tuesday, it was interesting to see how the two frontrunners on the Republican side worked the day. After months of planning and organizing both candidates changed plans at the last minute. Gov. Romney headed... Continue Reading
Feb 4
Customer Punishment - Should You Treat Customers As Caged Animals?
On Saturday we did something we have not done for a long time, we watched a movie on broadcast television. For various reasons we had never rented or bought Steven Spielberg's "War of the Worlds." When I saw that it... Continue Reading

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